Do You Know Your WHY?

There is a story about a man who appears to be going somewhere very important, riding with speed. A friend asks, “Where are you going?” The man replies, “I don’t know. Ask the car!” This seems to be the case for many people in the workplace today– fast paced movements at work, with no idea …

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Whose Fault Is It, When Workers Are Not Responsive To Service?

I have heard stories of telecommunication firms short-changing their customers, but I have never experienced it; I use the Airtell talk-more account, and save credits in my main account; I have very good WIFI at home and office, so I don’t make use of data bundles. All is well. Except that all is not well …

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Lessons From Dr. Uche Olowu’s Investiture as CIBN President

It’s been said, “you are where you are and what you are because of YOU. Nothing else”.  Sometimes, a great height might be achieved by a lucky jump, but unless you improve yourself up to where it is, it would soon come back to where you are! Maintaining that nothing isolates a manager like being …

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Puleeze…it’s supposed to be a service economy, where is the service?

A recent article in The Guardian which says, “Poor customer service is killing businesses in Nigeria”? What do you think? This is very obvious in the airline business – every flight seems to be late! The other day, the exit door of an aircraft fell off while taxiing to the Nnamdi Azikiwe International Airport (NAIA), …

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HERE’S WHY YOU NEED TO CREATE A FEW NEW HABITS THIS YEAR

We start off in life and say, “hey, I am going to be really productive, and make decent income, so I can enjoy life with my family well into retirement” Recently, I got together with a few professionals, and we reviewed how we have fared on this goal generally.…and that’s when I noticed something startling…  …

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Who Will You Be in 2018?

[column width=”1/1″ last=”true” title=”” title_type=”single” animation=”none” implicit=”true”] Welcome to 2018! Who will you by year-end 2018? Like most people, I guess we all have resolutions for the year – our personal goals, our career or business goals, and our financial goals. And some social contributions we plan to make to our community, society or mankind. …

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It’s the Xmas holidays

It’s the Xmas holidays. It is the season where we buy stuff; we spend times with friends, family members; and on socials. Whichever, Merry Christmas, and Happy Holidays to you! Over the years when I send emails on Christmas day, I generally get some usual responses from my friends. Somehow, I thought this year would …

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